Service was great from the start. Rebecca was amazing, she was really helpful and got the engineers out super quick. Martyn was great also, not only the installation but also the advice around better security. Would highly recommend.
After a very upsetting breaking in we finally got round to decide to get a security system we were very shaken up and Omega were amazing they came over so fast and had the system in so fast, and help made us feel secure in our home. I can't thank or recommend them enough!
Fantastic customer service throughout! Cannot fault the response times and ease of use at every stage. Helping all of the team get set up with clear instructions of how to use! Thanks Martyn + Team!
I recently had the Omega team round to install a CCTV camera and upgrade our current alarm system. I really felt they spent the time to understand what my needs were and how I would be using the system before providing suggested solutions and a quote. It definitely seemed they wanted me to get the best deal for me and didn’t try and add on things I didn’t need. On the day the team were extremely efficient, friendly and professional. I was really impressed with what they achieved in the time they were here. Once the install was complete they didn’t rush off they spent the time to explain the system and associated apps. I would definitely recommend Omega ...and have been already to friends and family!
I used omega to install an all new security system and cctv cameras for my home in Bristol. From the first phone call to instillation/hand over I was dealing with one person, which is great continuity. Andy was friendly, and he and his team were able to get everything installed and set up very fast. He had endless patience for our old house and all my son’s questions. Would definitely recommend.
